During this festive period when gatherings are frequent, we ask that you pay special attention to the guidelines below.


  •  If you have symptoms of an infection or illness, avoid visiting your loved one.
  • Minimize the number of visitors.
  • Practice hand hygiene when arriving, entering, and exiting the room.
  • Wearing a mask is mandatory in our CHSLD.
  • Avoid visiting your loved one if:
  • You have symptoms of respiratory infections or gastroenteritis.
  • You are going to a unit under high surveillance or in an outbreak of a respiratory infection;
  • If an outbreak is ongoing in the CHSLD, additional instructions may apply.
  • If your loved one is in isolation, follow the measures in place and don’t hesitate to ask the care teams for more information.
  • If you are considering taking your loved one out of the establishment, specifically if they are staying on an outbreak unit, please contact the nurses on the unit for specific instructions.


Unfortunately, we must announce the return of the wearing of masks inside the C.H.S.L.D. Château Westmount.
The number of respiratory virus cases is on the rise in the metropolitan area, including COVID-19 cases, and the fact that residents have not yet received their vaccines forces us to make this decision for their protection.
We apologize for the inconvenience but are sure this measure will not drag on in time. At the same time, we recommend that visitors and caregivers receive their flu shots.
We would also like to remind you that if you have symptoms of breathing problems such as:
  • Sore throat
  • Cough
  • Runny nose
  • Ear pain
Or, nausea or vomiting, you can not visit the center.
We ask that you abstain for a few days to protect our residents and employees.
Thank you for your understanding and cooperation

Again, COVID-19 hits us in December. We must announce a new outbreak that began on December 24 on the 2nd  floor.

As of Today, we have 3 positive residents and 2 employees. All of them are doing well and only the resident who initially tested positive is symptomatic.

The analysis of the situation seems to demonstrate an entry vector that does not come from our employees.

Stricter measures are now in effect for the 2nd.

Visits are suspended for the 2nd floor.

PPE is now required for workers on the 2nd  floor and they cannot be moved to other floors.

Follow-up screening tests will take place in the coming days. We will keep you informed of developments. The positive side of all this is that almost all residents and employees are triply vaccinated. This reduces the risk of transmission and complications.

We remind you that WEARING A MASK THAT COVERS THE NOSE AND MOUTH AND THAT GOES BELOW THE CHIN IS MANDATORY. Combined with proper handwashing, these measures represent the best prevention against transmission.

Thank you and have a happy holiday season.

Finally, some good news. Deconfinement measures are starting, so here are the changes that affect caregiver visits:

It is now allowed to leave the Château with the residents for short walks in the surroundings or in the garden. Wearing a mask remains mandatory for visitors and is highly recommended for residents who can tolerate it.

As of June 7th (when Montreal “switched” to an orange zone) the number of caregivers will increase to 4 per resident and two people will be able to visit the resident in his room at the same time. Wearing PPE remains mandatory, but the visor will no longer be required.

For now, visitors that are going on the living environments (floors) still only have access to the resident’s room.

We are hoping to be able to announce more good news in the near future.

Last Thursday, we received a resident from Hotel-Dieu (MUCH), and as usual, we asked for a test to be done before the transfer.

Unfortunately, they did not do it and they transferred him telling us he was negative. But the last test they did was on the 9th of May.

Our procedure indicates a 14 days quarantine on arrival for any new resident, and this was done as soon as he arrived, we also did a test since it hasn’t been done by the MUHC. We received a positive result the same day in the evening.

At this point, we increased the isolation measures in place and created a hot zone with the adjacent rooms.

The fact that the resident was negative twice before, and had no symptoms, means he was probably a false positive.

Scientific literature has identified a few cases around the world like this. It seems that the test picks up the residue of the dead virus left in the lungs. They are detected long after the negative test because of the time it takes to move the debris up the respiratory tract.

The “Santé Publique” considers those cases as non-contagious. But since we prefer to do more than not enough, we treated him like a positive.

The isolation protocols were followed and a dedicated employee was assigned to this resident only.

Therefore, the risk of contamination is extremely low.

Our employees have been trained in isolation protocols. We also have implemented many measures weeks ago to prevent contamination from an employee who could be an asymptomatic carrier (change of uniform, wearing a mask at all times, etc.)

Like we said before, we are prepared to deal with a positive carrier. Since we isolated the 4th floor, and decontaminated elevators, which we do as soon as a resident in isolation needs to take it (ex: coming back from a test, a new resident arriving at the Château), there is no possible contamination toward the resident from other floors.

The resident will be tested today. They will need to stay on the 4th floor till the result comes back (probably tomorrow).

As for the employees, since the resident was in isolation on arrival, they do not need to be reassigned or stay home. We will test them too, we are waiting for information from the CIUSSS as to how they want to proceed.

Either we test them ourselves or the CIUSSS organises a clinic for the employees.

None of our employees are symptomatic and all of them are questioned before each of their shifts as part of our standard procedure.

The resident was sent back, after many hours of discussion with the MUCH, Friday evening.

Several people have asked us which measures have been put in place at C.H.S.L.D. Château Westmount to prevent the spread of COVID-19.

We would like to assure you that as of today, no residents have tested positive for COVID-19. Unlike other C.H.S.L.D. or residence, we are blessed by the configuration of our facility. Indeed, all of our rooms are private and they all have private bathrooms. This greatly reduces the risk of contamination.

We have put restrictive measures in place since the beginning of the pandemic. In coordination with the recommendations of the «Direction de la Santé Publique» (DSP) and CIUSSS Centre-West of Montreal, we have increased the severity of the measures according to the risk of community spread.

Specifically, we have:

  • Closed access to all visitors;
  • Stop all private services;
  • Establishes a transition area at the front door and implements a disinfection procedure for delivered packages;
  • Increase cleaning and disinfection of “High Touch” common areas;
  • Introduced a procedure for wearing protective equipment for contractors who must go to C.H.S.L.D. Château Westmount;
  • Require all employees to change uniforms at the beginning and end of their shifts;
  • Prohibits the movement of employees between units if their duties do not require it;
  • Apply a 14-day quarantine for all residents who need to go outside for essential appointments;
  • Apply a 14-day quarantine for all new residents;
  • Increase hand-washing training for all staff.

In addition, the DSP has reported a high number of people who have contracted the virus in the community lately; this does increase the risk that an employee being contagious while being asymptomatic.

To address this risk, we have asked all of our employees to start wearing a procedural mask. This will reduce the possibility of spreading to our residents in case one of our employees would be asymptomatic.

All our actions are carried out in consultation with the health authorities and are aimed solely at protecting our residents. We invite you to continue your contact with them via phone calls or videoconferencing.

Thank you all for your understanding,