About Us

Higher quality service, with fully tailored care, at a perfectly reasonable cost.

A Hallmark of Professional Care

Since 1990, Château Westmount has offered permanent accommodation and assistance services to adults with physical or cognitive loss of autonomy.

History

Founded in 1986, Chsld Château Westmount is the oldest private Chsld in Quebec. Bought in 1987 by Dr. Villeneuve, it remained under the Villeneuve family management. A great stability of the staff, the General Manager has been in office for 12 years and the average seniority of the employees is 8 years. A long history of partnership with the public sector, from 2010 to 2015 with the Agence de santé et services sociaux de Montréal and from 2018 with the CIUSSSS Centre-Ouest- de l’île-de-Montréal.

Mission

Château Westmount is a private, unfunded CHSLD whose main mission is to provide an alternative living environment as we continually strive to improve quality. As stated in our code of ethics, our values are mutual respect, the integrity of our team members, solidarity, and trust.

Our mission is based on a psychosocial and interdisciplinary approach in which residents and their families are the main actors.

Vision

Our vision of the substitute living environment is to recreate a living space for YOU, one that is adapted to the needs and desires of each person living here with a loss of autonomy, while having to compose with the constraints of group living. This challenge leads us to respect the decisions of each resident by taking into account physical, psychological, social, emotional, and spiritual aspects. We favour an individualized and personalized approach that fosters freedom, tolerates differences, and is organized to create a warm and welcoming living environment in the image of “home”.

Our Values

R · E · S · P · E · C · T

Respect, the prime value.

R: Rigorousness E: Empowerment S: Solidarity P: Partnership E: Empathy C: Compassion T: Trust

Respect is the cornerstone of our values. It has the highest priority over any other.

This is the basis of our interactions with our partners. Whether with residents, their families, our employees, or our service providers, respect dominates our approach, our connections, and our vision of the other. It is respect for residents’ beliefs and decisions that determines our “living environment approach” and allows the resident to thrive free of any judgment.

“Any human group derives its richness from communication, mutual aid, and solidarity aimed at a common goal: the fulfillment of each person while respecting differences.”

— Françoise Dolto

“Respect for ourselves guides our morals; respect for others guides our manners”

— Laurence Sterne

“Simply put, the quality and extent of services offered at Château Westmount is unparalleled. We wanted to make sure we could get our mother the best possible care, and this is where we found it.”

— Harry Rosenstein, son of Château Westmount resident

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Living Environment Approach

The relationship with residents in their living environment at the CHSLD

Our care philosophy is based on a vision of aging as being a LIFE stage.

– Creating a living environment requires heart, and it is everyone’s business. –

The Resident

Every person living in a residential facility is first and foremost a person with abilities, needs, and particularities. They are all part of a family, have a social network, and belong to a cultural, ethnic, and religious community. All of these components make them a “unique entity”.

The relationship with the senior, and with his or her family and friends, is at the heart of our organization and activities in our living environment.

Our Relationship

Our philosophy is based, among other things, on the respect and integrity of persons. It is expressed in the vision of aging persons who continue to grow.

As elderly persons are not always able to meet their own needs, our relationship with them is one of accompaniment, listening, support, sharing, and fostering autonomy in response to the needs that they cannot meet. Our response to the needs and expectations of residents is the basis of all our decisions and is done in full respect of the fundamental rights of the elderly as integral citizens.

Unparalleled Care

Distinctions

Château Westmount was awarded for its commitment and professionalism during the COVID-19 pandemic.

Medal of Honour

Our staff receives the National Assembly Medal of Honour during the pandemic.

– Globalnews.ca

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Honoured for Resilience

CHSLD Château Westmount is honoured for its resilience during the pandemic.

– Montreal Gazette

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We’re here to help. Contact us for any questions or to book a visit.

CONTACT US

Château Westmount | 4860 Boulevard de Maisonneuve O Westmount, Quebec, Canada H3Z 3G2
Phone: +1 514-369-3000 (ext. 229) | Fax: +1 514-369-3000 | Email: info@chateauwestmount.ca
SIC Code 80,805 | NAICS Code 62,623

Château Westmount is a private residential and long-term care center (CHSLD) licensed by the Department of Health and Social Services. For nearly 30 years, we have been committed to going above and beyond standard practices in all aspects of care. Located in the Westmount neighbourhood and in the territory of the CIUSSS West-Central Montreal, we offer 112 private rooms with private bathrooms, spread over 4 living units.

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