Last week we completed an important project that began last year when the collective agreement was renegotiated. We have indeed reviewed the provision of care by the P.A.B. on the units and have put in place a process that will allow us to increase their presence with the residents.

As of July 10, 2022, the number of P.A.B. on the day shift will increase from 4 to 5 per living environment. This will allow each P.A.B. to offer care to only 5 or 6 residents instead of 7 to 8.

By comparison, the ratios required in public centers are 6 to 7 residents per P.A.B.

To achieve this end, we reviewed all the positions held by unionized employees and proceeded to a complete redistribution of these positions. This means that it may be that from July 10, new (masked) faces will provide you with care. Don’t worry, even though these people will be new to you, they are experienced members of our team. Give you and them time to get to know you.

The other change we need to implement is the showers. Since we have eliminated the P.A.B. position that overlapped the day and evening shifts, we will have to take away some workload from the evening P.A.B. to allow them to be more present with the residents.

As a result, we will no longer be able to give showers in the evening.

We are aware that this will create inconvenience for some residents, and we ask them to come and talk to us about it so that we can find an alternative solution.

We would like to thank the union representatives and their members for their cooperation throughout this process. In the short term, we hope that this will improve service to residents and that it will help stabilize the workforce and decrease the use of agencies or overtime.