First, the good news is that we only have 5 cases among our residents on the 3rd floor.

We have a total of 5 employees who have tested positive. All affected people (residents and employees) are doing well.

We have our prevention protocol in place, and we are escalating the measures.

After testing all the contact” employees, we are currently screening residents on the 2nd, 4th, and 5th floors.

The remaining employees will then be screened.

When we have a more comprehensive picture of the contamination, we will start cohorting the positive residents together. We are lucky to have only private rooms in our institution.

We’ll keep you up to date on developments,

Thank you for your patience and cooperation.

We currently have 5 confirmed cases among our residents and two employees.

All cases are currently on the 3rd floor. Therefore, this floor is in quarantine.

Yesterday all the residents of the 3rd were tested. Having only 5 positive cases is then good news, as much as this can be.

As a safety precaution, we will screen all residents on Monday and Tuesday.

While we await the results of these tests, we must close the common areas. The dining room and garden are therefore inaccessible to residents.

This also involves cancelling visits.

We are working closely with CIUSSS to contain this outbreak.

We will keep you informed of developments as soon as we have more information.

Thank you for your patience and cooperation.

Unfortunately, we have the first positive case of COVID-19 on the 3rd floor. As of this morning, we have put in place precautionary measures to avoid the risk of spread.

All 3rd-floor residents were tested today and we are currently screening employees who have worked on this floor.

For now, until we receive the results, the residents of the 3rd floor will have to stay in their rooms. We should get the results by tomorrow.

A hot zone has been established on the 3rd floor and a team of employees dedicated only to this area (nursing and housekeeping) as well as dedicated equipment such as a housekeeping trolley were deployed.

Group activities will cease temporarily this week and will be replaced by targeted activities on the floors.

The visits, being in a supervised environment, will be maintained for the time being.

We will keep you up to date on development as soon as we have more information.

Today was the beginning of the visits to the garden. We can say that it has been a rewarding experience for all.

Some people have asked us why we put a 45-minute limit. It is because we must disinfect all the facilities with a peroxide spray.

The video shows one of our maintenance workers disinfecting one of the regular tables (there are six places to disinfect every hour).

Thank you for your understanding.

We have good news.

Following a ministerial request, we screened all residents of our CHSLD. Although this only represents a snapshot at the time we did the tests, they continue to confirm that we are on track because we have not detected any carriers of SARS-CoV-2 (COVID-19).

This doesn’t mean we are ending our screening protocol. We will continue to screen all residents who may present symptoms or residents in preventative isolation following a stay outside the centre.

Our very severe prevention measures have proven to be effective and that is why we will continue to apply them rigorously. This perfect score reflects the efforts of all our staff.

Thank you for your cooperation and support.

Last Thursday, we received a resident from Hotel-Dieu (MUCH), and as usual, we asked for a test to be done before the transfer.

Unfortunately, they did not do it and they transferred him telling us he was negative. But the last test they did was on the 9th of May.

Our procedure indicates a 14 days quarantine on arrival for any new resident, and this was done as soon as he arrived, we also did a test since it hasn’t been done by the MUHC. We received a positive result the same day in the evening.

At this point, we increased the isolation measures in place and created a hot zone with the adjacent rooms.

The fact that the resident was negative twice before, and had no symptoms, means he was probably a false positive.

Scientific literature has identified a few cases around the world like this. It seems that the test picks up the residue of the dead virus left in the lungs. They are detected long after the negative test because of the time it takes to move the debris up the respiratory tract.

The “Santé Publique” considers those cases as non-contagious. But since we prefer to do more than not enough, we treated him like a positive.

The isolation protocols were followed and a dedicated employee was assigned to this resident only.

Therefore, the risk of contamination is extremely low.

Our employees have been trained in isolation protocols. We also have implemented many measures weeks ago to prevent contamination from an employee who could be an asymptomatic carrier (change of uniform, wearing a mask at all times, etc.)

Like we said before, we are prepared to deal with a positive carrier. Since we isolated the 4th floor, and decontaminated elevators, which we do as soon as a resident in isolation needs to take it (ex: coming back from a test, a new resident arriving at the Château), there is no possible contamination toward the resident from other floors.

The resident will be tested today. They will need to stay on the 4th floor till the result comes back (probably tomorrow).

As for the employees, since the resident was in isolation on arrival, they do not need to be reassigned or stay home. We will test them too, we are waiting for information from the CIUSSS as to how they want to proceed.

Either we test them ourselves or the CIUSSS organises a clinic for the employees.

None of our employees are symptomatic and all of them are questioned before each of their shifts as part of our standard procedure.

The resident was sent back, after many hours of discussion with the MUCH, Friday evening.

Following our publication yesterday regarding the different areas, several people contacted us believing that we had positive cases at the Château.

We can reassure you, no we do not have a case. Yesterday we simply explained the areas on our blog to keep people informed.

The designation of dedicated areas is part of our pandemic plan. This plan consists of multiple different measures that must be applied at key moments and that help either prevent contamination or stop it.

From this perspective, we must, even if we do not have a case, plan in the event just in case.

Good planning will allow us to better control the situation and limit the spread and will not leave us caught off guard.

We are very proud of our employees because it is thanks to them that we have managed to maintain this perfect score. They make considerable efforts day after day and make enormous sacrifices to prevent COVID-19 from entering our doors.   We would also like to thank you, the support you have shown us confirms that we are moving in the right direction.

We have all heard the May 5th announcement regarding visits by caregivers to seniors’ residences and C.H.S.L.D. as of May 11th, 2020.

While we are aware of the importance of visiting significant people for our residents, we do not share the government’s view on the timeline.

The situation in Montreal is far from being under control, the figures tell us that we are on the “plateau” of the curve.

We are currently developing a strategy to allow meetings between residents and their loved ones while limiting the risk of contamination.

You must understand that you are not just putting your loved one at risk if you come to visit him but the 112 residents of the Château and its employees. This virus is highly contagious and spreads extremely rapidly in healthcare facilities like ours.

Once our strategy is finalized, we will publish the details. It will include the categories of people who may come (young children will not be allowed at the beginning), the prerequisites (no symptoms, test result, etc.), and how this will be done.

We do not plan to implement these measures until at least this summer. The date has not yet been decided. This will depend on the progression of the disease in the metropolitan area.

All of our decisions are based on ensuring the safety of residents. We are sorry for the inconvenience this causes you. We are aware that these times are difficult but we have managed, with drastic measures, to avoid the deaths and the hecatomb that have suffered other C.H.S.L.D., we want to continue on this momentum and maintain an environment free of COVID-19.

We would also like to point out that we have developed a visitation protocol for residents receiving end-of-life care.

Thank you all for your understanding and collaboration. We could not achieve these results without your support.

What could be more uplifting for morale than a little treat brought by a loved one? Our residents love to receive your cookies, cakes, muffins, and other dishes concocted by you, it reminds them of beautiful memories with you.

Unfortunately, since we have to disinfect all the parcels that our residents receive, we ask you to refrain from sending them prepared food from home.

If you would like to send them a treat, please send them a commercial package that has already been packed.

P.S. Please note that flowers are accepted.

Thank you for your understanding

 

In order to maintain an adequate and risk-free environment for our residents, we have separated the C.H.S.L.D. Château Westmount into different areas.

Areas classified 1 are areas reserved for residents, these are controlled and disinfected which allows us to ensure the safety of residents.

Areas classified 2 are prohibited to residents, either because of the risks that can be found there, e.g. basement or kitchen where dangerous products are found, or because of the risk of having external contaminants such as COVID-19 virus (basement employees’ clothing).

Areas classified 3 are areas that are temporarily closed to residents for administrative (Penthouse) or clinical (resident’s room in isolation).

Areas classified 4 are areas where residents have tested positive for COVID-19.

Areas may have to change from one level to another depending on the conditions. Posters are posted at the entrances to the zones.

Thank you for respecting them.