The Users Committee of

Chateau Westmount Invite You To

GOOD GRIEF!

AN EVENT EXPLORING

LIFE, AND GRIEF

Monday, OCTOBER 2023

7PM – 9PM

Join our community as we come together to explore and

wonder together about the experiences we share as members

of the Chateau Westmount community.

Facilitated by certified death doula Paul Simard, the invitation

is an opportunity to learn how the most challenging moments

in our life can become the most beautiful.

MAXIMUM 25 REGISTRANTS

Registration Required

TO REGISTER:

comite.usagers@chateauwestmount.ca

We are pleased to present the results of the satisfaction survey conducted by the Château Westmount users’ committee.

You can click here to view the report (in French).

A big thank you from all our employees to everyone who took the time to answer the survey’s questions. We are in a continual improvement process and having the chance to receive an external opinion on how we do things is an invaluable opportunity for us.

We have taken note of the result and we will address the dissatisfactions in collaboration with the users’ committee in the coming weeks.

We would like to take this opportunity to invite you to visit the Facebook page of the Château Westmount users’ committee.

THE USERS’ COMMITTEE OF CHÂTEAU WESTMOUNT IS LOOKING FOR NEW MEMBERS!

After a very difficult year of restrictions and lockdowns, the Users’ Committee is eager to resume its activities for the benefit of all Château Westmount residents.

As we look ahead in hope that this year will be kinder to all, we are actively searching for new members among residents and family members. To be eligible, you must be either a user or the legal representative of a user. Committee positions are on a volunteer basis and for a 3-year term. The maximum number of members is 10, a majority of which must be users. The Committee meets 10 times per year, and all members should expect to attend. The role of the Users’ Committee is to inform users regarding their rights and obligations, promote the improvement of the quality of life at Château Westmount and assist users, at their request, with various processes.

Nominees will be announced during the General Assembly to be held at 2:30 p.m. on Friday, November 19th, 2021. Voting to determine Committee positions will also be carried out during the General Assembly.

Current members of the Château Westmount Users’ Committee:

Mr. Hassan Lari, President Mr. Cyril Brown
Mr. Duncan Curry, Vice-President Ms. Joan Dennick, Member
Ms. Hong Chen, Treasurer Ms. Dorothy Figueroa, Member
Ms. Alyson Turner, Secretary Mr. Leslie Notkin, Member

If you wish to apply for a member position, please sign up HERE.

We look forward to hearing from you!

In order to continuously improve, we are introducing our new customer satisfaction survey. All residents and their family members are invited to complete it.

The survey is now available online and can be answered at:
Satisfaction survey

All responses provided will remain confidential. No information is collected on who responded to the survey.

Your answers will help us to perfect our service offering and adapt it to the expectations of our customers. You are the best people to tell us about our strengths but also our points need some work.

Thank you in advance for your participation.

Please note: If you want to change the language of the survey, you must go to the right corner of the survey and click on the language.